Autentic LogoAutentic

Privacy Policy

Effective Date: August 22, 2025

Autentic ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (autentic.ai) or use our platform and services.

1. Information We Collect

We collect information in two ways:

A. When you visit our website (autentic.ai)

  • Contact Information: If you fill out a form (e.g., "Book a demo" or "Try it"), we collect your email.
  • Usage & Analytics Data: Pages visited, time on site, referral source, clicks, and interactions with our website.
  • Technical Data: IP address, browser type, operating system, device information, and cookies.

B. When you use the Autentic platform

  • Account Information: Name, email address, company name, and login credentials.
  • Interview Data: Audio recordings, transcripts, and insights generated during AI-powered interviews.
  • Usage Information: How you interact with the platform (e.g., features used, actions taken, reports generated).

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve our website and platform.
  • Recruit and manage participants for interviews.
  • Generate insights and reports for your research.
  • Communicate with you about demos, updates, and support.
  • Ensure security, prevent fraud, and comply with legal obligations.

3. Data Sharing

We do not sell your data. We may share information only in these cases:

  • Service Providers: Trusted vendors who help us operate the website and platform (e.g., hosting, analytics, cloud storage, payments).
  • Legal Compliance: If required by law or to protect rights, safety, or security.
  • Business Transfers: If Autentic is involved in a merger, acquisition, or sale of assets.

4. Data Retention

  • Website data (analytics, cookies): Retained for as long as necessary for site performance and traffic analysis.
  • Platform data (accounts & interviews): Retained while your account is active. You can request deletion at any time.

5. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No system is 100% secure, but we continuously monitor and improve our safeguards.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences.
  • Improve website performance.
  • Analyze traffic and usage patterns.

You can control cookie settings in your browser.

7. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including the right to:

  • Access your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing.
  • Data portability.

To exercise your rights, contact us at privacy@autentic.ai.

8. Children's Privacy

Autentic is not intended for children under 16, and we do not knowingly collect data from minors.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

📧 privacy@autentic.ai